PGW OFFICES WILL CLOSE ON MARTIN LUTHER KING JR. DAY

PHILADELPHIA (January 11, 2024) – Philadelphia Gas Works (PGW) offices will be closed in observance of Martin Luther King, Jr. Day on Monday, January 15, 2024. PGW’s 24-hour Emergency Hotline will remain open for emergency calls. All odor calls or gas-related emergencies should be reported immediately by calling 215-235-1212.

PGW offices will resume regular business hours on Tuesday, January 16, 2024.

Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000, or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, Speedway, Rite Aid, and Walgreens.

Additionally, customers can now manage their My Account from the new PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more!

Customers can download the app for free on the Apple store or on Google Play. For information, visit pgworks.com/customer-care/your-home/ways-to-pay.

Philadelphia Gas Works recognizes Martin Luther King Jr. Day as a “day on” instead of a “day off”. Giving back to the City of Philadelphia is an opportunity to support the communities PGW takes great pride in serving. Employees and customers interested in participating in service opportunities can visit, https://mlkdayofservice.org/ for more information and project details.

PGW OFFICES TO CLOSE IN OBSERVANCE OF NEW YEAR’S DAY

PHILADELPHIA (December 28, 2023) – Philadelphia Gas Works (PGW) offices will be closed on Monday, January 1, 2024, in observance of New Year’s Day. PGW’s 24-hour Emergency Hotline will remain open for emergency calls. All odor calls or gas-related emergencies should be immediately reported by calling 215-235-1212.

PGW offices will resume regular business hours on Tuesday, January 2, 2024.

Additionally, customers can now manage their My Account from the new PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more! Customers can download the app for free on the Apple store or on Google Play. For information, visit pgworks.com/customer-care/your-home/ways-to-pay.

PGW wishes its customers and the residents of Philadelphia a safe and healthy New Year. Be sure to celebrate responsibly.

PGW OFFICES TO CLOSE IN OBSERVANCE OF CHRISTMAS

PHILADELPHIA (December 20, 2023) – Philadelphia Gas Works (PGW) offices will close at noon on Friday, December 22, 2023, and will remain closed on Monday, December 25, 2023 in observance of Christmas Day. PGW’s 24-hour Emergency Hotline will remain open for emergency calls. All odor calls or gas-related emergencies should be immediately reported by calling 215-235-1212.

PGW offices will resume regular business hours on Tuesday, December 26, 2023.

Additionally, customers can now manage their My Account from the new PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more!

Customers can download the app for free on the Apple store or on Google Play. For information, visit pgworks.com/customer-care/your-home/ways-to-pay.

During this celebratory time of year, PGW encourages customers and residents to keep these safety practices in mind:

Prepare your car for winter and keep an emergency kit on-hand.
Wash hands frequently when preparing food.
If applicable, check and clean the chimney and fireplace area at least once a year.
Place candles on surfaces where they cannot be knocked or blown over by children or pets.
If using an artificial tree, be sure that it is labeled “fire resistant.”
Keep decorations at least three feet away from heating sources.

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