PGW Offices to Close on July 5, in Observance of Independence Day

PHILADELPHIA ( July 1, 2021) – Philadelphia Gas Works’ (PGW) offices and Customer Care Center will be closed on Monday, July 5, 2021 in observance of Independence Day (July 4^th). All gas odors or any gas-related emergency should be immediately reported to PGW’s 24-hour Emergency Hotline at 215-235-1212.

Customers who need to access account information can log into their PGW My Account, and may make cash payments at hundreds of local retailers including CVS, Dollar General, Family Dollar, and 7-Eleven. For information, visit pgworks.com/customer-care/your-home/ways-to-pay.

PGW wishes our customers, employees and the City a safe and enjoyable holiday weekend.

All PGW offices will resume normal business hours on Tuesday, July 6, 2021.

PGW Offices Will Close in Observance of Juneteenth

PHILADELPHIA (June 17, 2021) – Philadelphia Gas Works’ (PGW) offices and Customer Care Center will be closed on Friday, June 18, 2021 in observance of Juneteenth. All gas odors or any gas-related emergency should be immediately reported to PGW’s 24-hour Emergency Hotline at 215-235-1212.

All PGW offices will resume normal business hours on Monday, June 21, 2021.

Juneteenth commemorates June 19, 1865, when Union troops arrived in Galveston Bay, Texas to free the last enslaved people at the end of the Civil War – more than two years after President Lincoln signed the Emancipation Proclamation. The holiday is marked with joyful community gatherings and is currently recognized as a state holiday or day of observance in 47 states and the District of Columbia.

PGW is proud to honor Juneteenth and recognize the freedom and equality that all citizens deserve.

PGW Announces Advanced Efforts to Cut Methane Emissions by 2050

Company’s new action plan bolsters City’s carbon neutrality efforts

PHILADELPHIA (June 3, 2021) – Philadelphia Gas Works (PGW) has released their latest action plan to reduce methane emissions by 80 percent by 2050. PGW’s Methane Reduction Program will meet these accelerated targets by modernizing infrastructure and implementing new technology which, along with PGW’s energy efficiency initiatives, improves the quality of life for all Philadelphians and advances the City’s overall sustainability efforts.

The primary driver of PGW’s Methane Reduction Program is the replacement of its infrastructure, which is currently responsible for 72 percent of the methane emissions from PGW’s operations. Each year, PGW will upgrade approximately 30 miles of its natural gas mains with new, modern pipes. For each new mile installed, emissions along the new main are reduced to near zero. At this accelerated pace, PGW anticipates that all of its unprotected steel service lines and cast iron mains will be replaced by 2038 and 2058, respectively.

PGW will also continue offering and expanding its comprehensive energy efficiency program, EnergySense. The program provides efficiency rebates and grants for residential, commercial, and industrial customers who replace their heating equipment; educates end users on measures to help lower energy consumption and control home heating costs; and incentivizes developers and builders to implement energy-efficient construction practices.

PGW will also continue offering weatherization and energy efficiency services through its Home Comfort Program which has weatherized over 23,660 low-income customer homes and 25 multi-family buildings (with a majority of low-income tenants) in Philadelphia since 2011.

Among the other highlights of PGW’s Methane Reduction Program are:

Accelerating PGW’s leak reduction program to track, monitor, repair, and reduce the number of leaks in the distribution system.
Promoting PGW’s damage prevention program to ensure that pipelines remain safe from damage during third-party excavation and demolition projects.
Seeking renewable natural gas (RNG) sources for gas supply, along with other RNG development opportunities.
Introducing a pilot program (beginning later this year) at PGW’s Richmond Plant to implement “no-bleed” technology, which prevents the release of natural gas from valves into the atmosphere by cycling the gas back into PGW’s distribution system.

“Through our Methane Reduction Program, PGW is setting ambitious goals to become a greener company and further combat climate change,” said Janelle Johnson-Grummert, Director of Sustainability, at PGW. “Our infrastructure modernization program, equipment upgrades, and best practices will enable us to meet or surpass our methane reduction targets by 2050, while providing safe, clean, and affordable energy to our customers as well as supporting the City of Philadelphia’s 2050 carbon neutrality goals.”

PGW’s replacement of natural gas mains and service lines have reduced methane emissions by 48 percent since 1990; while EnergySense (which has provided 6,700 energy efficiency grants and rebates to residential, commercial and industrial customers) and the Home Comfort Program have reduced carbon emissions by 929,400 metric tons of CO2e or carbon dioxide equivalent.

For more information on PGW’s sustainability initiatives and to read PGW’s complete Methane Reduction Program, visit pgworks.com/community-impact/sustainability.

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