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(Philadelphia, Pa. – August 29, 2013) – Philadelphia Gas Works’ (PGW) Customer Service Centers will be closed on Monday, September 2, 2013, in observance of Labor Day. Its Commercial Resource Center will also be closed. PGW’s Residential Customer Call Center will remain open on September 2, for emergency calls only.
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Redesigned www.pgworks.com, Facebook page and Twitter feed unveiled this week
(Philadelphia, Pa. – August 16, 2013) – As part of its strategy to enhance customer satisfaction and improve communications, Philadelphia Gas Works (PGW) has redesigned its website and is joining the conversation on Twitter and Facebook. The new website contains all the same relevant information as its predecessor, but is re-engineered so users can now find everything they need in three clicks or less. At the new pgworks.com customers can more easily access their account functions, find out where we’re undertaking major infrastructure projects and learn about ways to save energy and money.
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(Philadelphia, Pa. – May 31, 2013) – The Philadelphia Gas Works (PGW) today announced a natural gas rate decrease for residential, commercial, industrial and municipal customers. For the average residential heating customer, the change lowers their PGW bill by 2.6 percent per month, approximately, and equates to savings of $37.64 per year.
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