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ATTENTION:

Considering the impact of the government shutdown and the related lack of LIHEAP funding, beginning November 1, PGW will not disconnect service for residential customers who are participating in PGW’s Customer Responsibility Program (CRP) or who have directed their LIHEAP grant to PGW this year in an early application with the Department of Human Services (DHS). To enroll in CRP call 215-235-1000 or Apply Online  Hide

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Federal Funds Now Hard at Work Across Philadelphia Replacing Legacy Infrastructure

Funding from the Bipartisan Infrastructure Law aids in accelerating PGW’s Main Replacement Program to significantly reduce methane emissions,…


PGW Offices, Customer Call Center Will Close for Memorial Day

PHILADELPHIA (May 22, 2025) – Philadelphia Gas Works’ (PGW) offices and the Customer Call Center will be closed in observance of…


PGW’s Customer Call Center Closed for Good Friday

PHILADELPHIA (April 17, 2025) – Philadelphia Gas Works’ (PGW) Customer Call Center will be closed in observance of Good Friday, on…


April Marks National Safe Digging Month

Calling 811 ahead of any excavation project is not just the safe thing to do, it’s the law. PHILADELPHIA (April 8, 2025) – During…


LIHEAP Application Deadline Extended to April 18

There is more time for PGW customers to apply for a grant of up to $1,000 toward their winter heating bills. The application period for a…


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