Skip to main content

PGW Customer Advisory on the 1900 block of W. Bristol Street Incident on June 29, 2025

Read More  Hide

Smell Gas? (215) 235-1212

PGW Offices Will Close in Observance of New Year’s Day

 

PHILADELPHIA (December 30, 2024) – Philadelphia Gas Works’ (PGW) offices will be closed in observance of New Year’s Day on Wednesday, January 1, 2025. PGW’s 24-hour Emergency Hotline (215-235-1212) will only remain open for odor calls and gas-related emergencies.


PGW offices will resume regular business hours on Thursday, January 2, 2025.

 

Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000, or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, Speedway, Rite Aid, and Walgreens. For information, visit pgworks.com/customer-care/your-home/ways-to-pay. 

 

Additionally, customers can now manage their My Account from the PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more! Customers can download the app for free on the Apple store or on Google Play. For information, visit pgworks.com/customer-care/your-home/ways-to-pay. 

 

PGW wishes its customers and the residents of Philadelphia a safe and healthy New Year. Be sure to celebrate responsibly.



For Media help call our media hotline - Phone: (267) 249-7542

Go to Top