PGW Offices to Close in Observance of Christmas and New Year’s Day
Posted on: Dec 21, 2022PGW Offers Simple Holiday Season Safety Tips
PHILADELPHIA (December 21, 2022) – Philadelphia Gas Works (PGW) offices will close at noon on Friday, December 23, 2022 and be closed on Monday, December 26, 2022 in observance of Christmas. PGW offices will be closed in observance of New Year’s on Monday, January 2, 2023. PGW’s 24-hour Emergency Hotline will remain open for emergency calls. All odor calls or gas-related emergencies should be immediately reported by calling 215-235-1212.
- Following the Christmas closure, PGW offices will resume regular business hours on Tuesday, December 27, 2022.
- Following the New Year’s closure, PGW offices will resume regular business hours on Tuesday, January 3, 2023.
Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000 or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, and Rite Aid. For information, visit pgworks.com/customer-care/your-home/ways-to-pay.
The safety of PGW’s customers, employees, and City residents is always a top priority as family and friends gather to celebrate holidays. Keep the holidays festive and follow these important safety tips:
- Avoid electrical fires by purchasing lights from reputable retailers and only those approved by nationally recognized testing labs like UL, Intertek or CSA.
- Homes should be equipped with carbon monoxide (CO) detectors on each floor to alert residents of leaks of this odorless gas.
- Be sure to check the Christmas tree — make sure it has plenty of water and it isn't near heat sources.
- Never leave candles or fireplaces burning unattended.
- Wash hands frequently when handling food.
- Do not drink and drive.
- If any household member feels ill, stay at home to protect others.
- Keep floors clear of bags, toys, boxes, and any household items to prevent tripping hazards.
PGW wishes its customers and the residents of Philadelphia a safe and healthy New Year. Be sure to celebrate responsibly.
For those looking to give back this season to Philadelphia area families, customers are encouraged to give the gift of warmth by visiting, https://www.pgworks.com/customer-care/liheap-crisis-uesf-grants.
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