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PGW Customer Advisory on the 1900 block of W. Bristol Street Incident on June 29, 2025

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Smell Gas? (215) 235-1212

How Can We Help You Today?

We work for Philadelphia, and that includes providing answers to your questions and needs in a fast and user-friendly way.

Right here at pgworks.com, customers can:

Make a payment

Get answers to frequently asked questions

Find important numbers, like our Emergency Hotline and Customer Service Center

Request a service turn on or off 

• Find information on a number of customer assistance programs

Apply for an open position at PGW

Look up where we’re working around the city

Learn savings tips and how to get rebates and incentives through PGW EnergySense

If you don’t see what you’re looking for at www.pgworks.com, our Customer Care Team can help at (215) 235-1000 between 8 a.m. and 6 p.m., Monday through Friday.



For Media help call our media hotline - Phone: (267) 249-7542

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