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ATTENTION:

Considering the impact of the government shutdown and the related lack of LIHEAP funding, beginning November 1, PGW will not disconnect service for residential customers who are participating in PGW’s Customer Responsibility Program (CRP) or who have directed their LIHEAP grant to PGW this year in an early application with the Department of Human Services (DHS). To enroll in CRP call 215-235-1000 or Apply Online  Hide

Smell Gas? (215) 235-1212

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How Can We Help You Today?

Posted on: May 15, 2014

We work for Philadelphia, and that includes providing answers to your questions and needs in a fast and user-friendly way.

Right here at pgworks.com, customers can:

• Make a payment

• Get answers to frequently asked questions

• Find important numbers, like our Emergency Hotline and Customer Service Center

• Request a service turn on or off 

• Find information on a number of customer assistance programs

• Apply for an open position at PGW

• Look up where we’re working around the city

• Learn savings tips and how to get rebates and incentives through PGW EnergySense

If you don’t see what you’re looking for at www.pgworks.com, our Customer Care Team can help at (215) 235-1000 between 8 a.m. and 6 p.m., Monday through Friday.


For Media help call our media hotline - Phone: (267) 249-7542

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