PGW OFFICES TO CLOSE IN OBSERVANCE OF CHRISTMAS
Posted on: Dec 20, 2023PHILADELPHIA (December 20, 2023) – Philadelphia Gas Works (PGW) offices will close at noon on Friday, December 22, 2023, and will remain closed on Monday, December 25, 2023 in observance of Christmas Day. PGW’s 24-hour Emergency Hotline will remain open for emergency calls. All odor calls or gas-related emergencies should be immediately reported by calling 215-235-1212.
PGW offices will resume regular business hours on Tuesday, December 26, 2023.
Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000, or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, Speedway, Rite Aid, and Walgreens.
Additionally, customers can now manage their My Account from the new PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more!
Customers can download the app for free on the Apple store or on Google Play. For information, visit pgworks.com/customer-care/your-home/ways-to-pay.
During this celebratory time of year, PGW encourages customers and residents to keep these safety practices in mind:
- Prepare your car for winter and keep an emergency kit on-hand.
- Wash hands frequently when preparing food.
- If applicable, check and clean the chimney and fireplace area at least once a year.
- Place candles on surfaces where they cannot be knocked or blown over by children or pets.
- If using an artificial tree, be sure that it is labeled “fire resistant.”
- Keep decorations at least three feet away from heating sources.
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